FAQs

We accept major credit cards (Visa, MasterCard, American Express, Discover), PayPal, and Apple Pay.

You can change or cancel your order within 1 hour of placing it. Please contact our customer service team immediately at hello@khepricollective.com for assistance. Once processing has begun, changes or cancellations may not be possible.

We offer standard and expedited shipping. Shipping costs vary based on the delivery option selected and the total weight of your order. We offer free shipping for sales over $125.00 before tax.

Reach out to our team directly at hello@khepricollective.com.

Standard shipping typically takes 5-7 business days, expedited shipping takes 2-3 business days. Delivery times may vary depending on your location and the time of year.

No, at this time we do not offer international shipping.

We offer a 15-day return policy for store credit only. We will not process online returns. All items must be returned in their original condition and packaging to our physical location located at 106 S. Emerson, Mt. Prospect, IL 60056.

Product availability is displayed on the product page. If an item is out of stock, you can sign up to be notified when it becomes available again.

Please note that many of our items are unique or one-of-a-kind. The product image may not show exactly how your product will appear as variations are expected with handmade items.

Yes, we offer digital gift cards. You can purchase them in store or on our gift cards page.

You can contact our team via email at hello@khepricollective.com or call us at 872-208-7919.

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Need help finding a gift?

We are here to help you put together the ideal gift basket for any occasion—a hostess gift, baby shower gift, something for mom, dad, or that grad in your life, or something special for a birthday or anniversary! Email us and we'll get right to work.

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We're based in Chicago so we have an extra special place in our hearts for our Chicago makers! Send something made in Chicago, we promise it'll be awesome.